• The Network Upgrade Team

    Professional Services

  • The Network Upgrade Team

    Alternative source to expensive OEM

  • The Network Upgrade Team

    Connect with us for on site and remote engineering support

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Telco Admin Technical Support Engineers are responsible for providing high-quality technical support for the telecom industry.

Telcoadmin Engineers & Project Manager have vast experience in all types of equipment and can work independently or as Supporting roll and working in conjunction with in-house team engineering and project management rolls, from a single engineer for a one off fix to a full Project and Engineering team Telcoadmin offer a Turnkey solution to any size project. 

Telcoadmin's flexible multilingual team are ready support you world USA, Canada, Latin America, EMEA & APAC

Technical Support Engineers offers support 24 hours a day 7 days a week 365 days a year.

Our Network Support Engineers  support a vast range of OEM equipment,

Including, Nortel Networks, Ciena, Overture, Fujitsu, Tellabs, Coriant, Marconi, Alcatel-Lucent & CISCO


Some of our responsibilities include:

  • Taking ownership of technical issues, and working with your development groups to resolve more advanced issues when necessary.
  • Resolving escalated customer issues without the need for team lead intervention.
  • Documenting troubleshooting and problem resolution steps.
  • Participation in providing training to customers as required
  • End to end Project Management

Telcoadmin  offer a viable alternative to OEM support

To request more information please email us admin@telcoadmin.com

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Remote or onsite upgrades

Hardware & software upgrades

Telcoadmin Manage full turnkey software & hardware upgrades, including  arranging upgrade windows, remote and onsite support hardware and software upgrades